Division XP Shop

We pride ourselves in being the largest airsoft and paintball outlet in the province of Quebec. With more than 300 replicas on display along with all sorts of accessories and consumables, whether you sling paint or plastic Division XP is your one stop shop. Beyond airsoft and paintball we also offer a selection of BB/pellet guns, tactical gear, protective eyewear, knives, hunting and survival gear. We also stock apparel, tactical vests, bags, packs and modular pouches in a variety of colors and patterns. Division XP boasts a fully equipped workshop in order to repair and maintain most of the products we sell on site, as well as facilitating custom modifications and upgrades. Machining and 3D printing services are also available. Due to the extent of our inventory, the items listed online represent a selection of the products we have in stock so if you are seeking a specific item which you do not see listed, feel free to contact us through our website support form. We also encourage you to visit our outlet especially if you are new to the sport, our shop staff are enthusiastic players able to provide help and advice. We also have a selection of airsoft replicas you can try for a small fee in our 100 foot range on site.

Images on the web site are for illustration purpose only. Product Specifications may be subject to change without notice.

Opening Hours

Tuesday and Wednesday: 11:00 to 17:00
Thursday and Friday: 11:00 to 20:00
Saturday : 11:00 to 17:00
Sunday and Monday: Walk-in store closed

Online orders available all days.

Phone: 418 648-8756

Where to find us


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Sales Policies

Gun replica, knife and pyrotechnic device sales are reserved to 18+ years old. You will be asked at checkout to confirm that you are 18+ years old if your cart contains one or more age restricted items. Any false representation will result in an account being permanently terminated. We reserve the right to demand additional identity documents to verify a buyer's age, or to refuse a sale and refund the amount of the purchase.

Shipping

We ship anywhere in Canada. All orders totalling $75 or more before taxes are shipped 100% free. Order with gas or pyrotechnic products is subject to a fixed special handling fee of $15, that applies to the entire order irrespective of the number of items. Orders totalling $74.99 of less before taxes are shipped at a flat rate of $15 + Tax. These offers do not apply to areas served by Air Stage Offices including but not limited to these addresses AHOUSAT BC V0R 1A0 , AKLAVIK NT X0E 0A0 , AKULIVIK QC J0M 1V0 , ANGLING LAKE ON P0V 1B0 , ARCTIC BAY NU X0A 0A0 , ARVIAT NU X0C 0E0 , ATTAWAPISKAT ON P0L 1A0 , AUPALUK QC J0M 1X0 , BAKER LAKE NU X0C 0A0 , BAY CHIMO NU X0B 2A0 , BEARSKIN LAKE ON P0V 1E0 , BERENS RIVER MB R0B 0A0 , BIG TROUT LAKE ON P0V 1G0 , BLACK LAKE SK S0J 0H0 , BLACK TICKLE NL A0K 1N0 , BLANC SABLON QC G0G 1C0 , BLIND CHANNEL BC V0P 1B0 , BRADORE BAY QC G0G 1E0 , BROCHET MB R0B 0B0 , CAMBRIDGE BAY NU X0B 0C0 , CAPE DORSET NU X0A 0C0 , CAT LAKE ON P0V 1J0 , CHESTERFIELD INLET NU X0C 0B0 , CHEVERY QC G0G 1G0 , CLYDE RIVER NU X0A 0E0 , COLVILLE LAKE NT X0E 1L0 , CORAL HARBOUR NU X0C 0C0 , DAWSON'S LANDING BC V0N 1M0 , DEER LAKE ON P0V 1N0 , DELINE NT X0E 0G0 , EABAMET LAKE ON P0T 1L0 , EUREKA NU X0A 0G0 , FOND-DU-LAC SK S0J 0W0 , FORT ALBANY ON P0L 1H0 , FORT CHIPEWYAN AB T0P 1B0 , FORT GOOD HOPE NT X0E 0H0 , FORT SEVERN ON P0V 1W0 , FOX LAKE AB T0H 1R0 , GARDEN RIVER AB T0H 4G0 , GETHSEMANI QC G0G 1M0 , GJOA HAVEN NU X0B 1J0 , GOD'S LAKE NARROWS MB R0B 0M0 , GOD'S RIVER MB R0B 0N0 , GRANVILLE LAKE MB R0B 0P0 , GRISE FIORD NU X0A 0J0 , HALL BEACH NU X0A 0K0 , HARRINGTON HARBOUR QC G0G 1N0 , HARTLEY BAY BC V0V 1A0 , HOLMAN NU X0E 0S0 , HOPEDALE NL A0P 1G0 , IGLOOLIK NU X0A 0L0 , INUKJUAK QC J0M 1M0 , IQALUIT NU X0A 0H0 & X0A 1H0 , ISLAND LAKE MB R0B 0T0 , IVUJIVIK QC J0M 1H0 , KANGIQSUALUJJUAQ QC J0M 1N0 , KANGIQSUJUAQ QC J0M 1K0 , KANGIRSUK QC J0M 1A0 , KASABONIKA ON P0V 1Y0 , KASHECHEWAN ON P0L 1S0 , KEEWAYWIN ON P0V 3G0 , KEGASKA QC G0G 1S0 , KIMMIRUT NU X0A 0N0 , KINGCOME INLET BC V0N 2B0 , KINGFISHER LAKE ON P0V 1Z0 , KITKATLA BC V0V 1C0 , KLEMTU BC V0T 1L0 , KUGAARUK NU X0B 1K0 , KUGLUKTUK NU X0B 0E0 , KUUJJUAQ QC J0M 1C0 , KUUJJUARAPIK QC J0M 1G0 , KYUQUOT BC V0P 1J0 , LA TABATIéRE QC G0G 1T0 , LAC BROCHET MB R0B 2E0 , LAC SEUL ON P0V 2A0 , LANSDOWNE HOUSE ON P0T 1Z0 , LAX KW'ALAAMS BC V0V 1H0 , LOURDES-DU- BLANC-SABLON QC G0G 1W0 , LUTSELK'E NT X0E 1A0 , MAKKOVIK NL A0P 1J0 , MIDDLE BAY QC G0G 1Z0 , MINSTREL ISLAND BC V0P 1L0 , MUSKRAT DAM ON P0V 3B0 , MUTTON BAY QC G0G 2C0 , NAIN NL A0P 1L0 , NANISIVIK NU X0A 0X0 , NATUASHIS (DAVIS INLET) NL A0P 1A0 , NEGGINAN MB R0B 0Z0 , NORMAN WELLS NT X0E 0V0 , NORTH SPIRIT LAKE ON P0V 2G0 , OCEAN FALLS BC V0T 1P0 , OGOKI ON P0T 2L0 , OLD CROW YT Y0B 1N0 , OLD FORT BAY QC G0G 2G0 , OONA RIVER BC V0V 1E0 , OWEEKENO BC V0N 3S0 , OXFORD HOUSE MB R0B 1C0 , PANGNIRTUNG NU X0A 0R0 , PAUINGASSI MB R0B 2G0 , PAULATUK NT X0E 1N0 , PEAWANUCK ON P0L 2H0 , PIKANGIKUM ON P0V 2L0 , POLARIS NU X0A 0Y0 , POND INLET NU X0A 0S0 , POPLAR HILL ON P0V 3E0 , PORT-MENIER QC G0G 2Y0 , PORT NEVILLE BC V0P 1M0 , POSTVILLE NL A0P 1N0 , PUKATAWAGAN MB R0B 1G0 , PUVIRNITUQ QC J0M 1P0 , QIKIQTARJUAQ NU X0A 0B0 , QUAQTAQ QC J0M 1J0 , RAE LAKES NT X0E 1R0 , RANKIN INLET NU X0C 0G0 , RED SUCKER LAKE MB R0B 1H0 , REFUGE COVE BC V0P 1P0 , REPULSE BAY NU X0C 0H0 , RESOLUTE NU X0A 0V0 , RIGOLET NL A0P 1P0 , RIVIéRE-ST-PAUL QC G0G 2P0 , SACHIGO LAKE ON P0V 2P0 , SACHS HARBOUR NU X0E 0Z0 , SALLUIT QC J0M 1S0 , SANDY LAKE ON P0V 1V0 , SANIKILUAQ NU X0A 0W0 , SHAMATTAWA MB R0B 1K0 , SIMOOM SOUND BC V0P 1S0 , SOUTH INDIAN LAKE MB R0B 1N0 , ST-AUGUSTIN-SAGUENAY QC G0G 2R0 , ST THERESA POINT MB R0B 1J0 , STEVENSON ISLAND MB R0B 2H0 , STONY RAPIDS SK S0J 2R0 , STUART ISLAND BC V0P 1V0 , SULLIVAN BAY BC V0N 3H0 , SUMMER BEAVER ON P0T 3B0 , SURGE NARROWS BC V0P 1W0 , TADOULE LAKE MB R0B 2C0 , TALOYOAK NU X0B 1B0 , TASIUJAQ QC J0M 1T0 , TETE-Ë-LA-BALEINE QC G0G 2W0 , TROUT LAKE NT X0E 1Z0 , TUKTOYAKTUK NT X0E 1C0 , TULITA NT X0E 0K0 , UMIUJAQ QC J0M 1Y0 , URANIUM CITY SK S0J 2W0 , WAASAGOMACH MB R0B 1Z0 , WARE BC V0J 3B0 , WEAGAMOW LAKE ON P0V 2Y0 , WEBEQUIE ON P0T 3A0 , WEKWETI NT X0E 1W0 , WHALE COVE NU X0C 0J0 , WHA TI NT X0E 1P0 , WILLIAMS HARBOUR NL A0K 5V0 , WOLLASTON LAKE SK S0J 3C0 , WUNNUMMIN LAKE ON P0V 2Z0 , YORK LANDING MB R0B 2B0 in which case shipping will be calculated after the order is processed and will have to be paid separately. Shipping is typically through Purolator or Canada Post Expedited Parcel (our choice), fully insured and signed for shipped from our premises within maximum 3 working days of the order being confirmed. While taking all reasonable care to ensure orders arrive in a correct and timely fashion, Division XP cannot take responsibility for any errors on behalf of transport agencies resulting in missing or damaged items but will assist with insurance claims in such cases. The responsibility for honouring insurance claims remains with the transport agency and Division XP will not accept liability in the event of partial or complete refusals of such claims. If a delivery cannot be completed because you are not there, not available or because of a mistake you made (wrong address, etc...), all costs for return and possibly shipping again will be at your cost. For high volume/weight shipments, we reserve the right to use a different carrier of our choice, however you will be contacted beforehand for confirmation. If you prefer to use a carrier of your choice, please let us know at checkout and we will wait for you to contact us describing your preferences. The cost of shipping in that case will need to be paid separately once it is calculated. We do not currently offer international shipping through our website but you can contact us on our support form for particular cases. We do our best to ensure the accuracy of our online inventory but if for whatever reason we are unable to provide the products you ordered, we will be happy to either refund the value of the unavailable goods immediately or provide credit for the value of the unavailable item + 10%. If the unavailable item reduces the value of the order to 74.99$ or less before taxes, it will still be shipped for free if it was originally eligible for free shipping.

Privilege Card

If you have a Privilege Card granted by Division XP, note that the benefits granted apply only to in-store purchases at our outlet in Quebec City in the physical presence of the card owner and do not apply to website transactions. This means for example that an online transaction made by a card holder will not accumulate additional Privilege Points.

Warranty

Division XP offers a limited 1 year warranty on parts and 6 months on labor on all replicas and markers as well as a 7 days warranty on accessories. Our warranty voids and replaces the manufacturer's warranty at your request on your first repair and covers manufacturing defects and operational malfunctions occuring after normal use as determined by Division XP. This means that you will benefit from rapid turnaround time on warranty repairs thanks to our expertise and stock of replacement parts.

If you prefer use the manufacturer's legal warranty instead, we would be happy to either contact the manufacturer on your behalf or provide you with contact details. Division XP will not however accept liability for any refusals, delays or additional costs on the part of a third party. Since the majority of manufacturers are located in Asia, the cost of transport alone may not make warranty arrangements economically feasible.

After the warranty period, repairs will be accepted along with proof of purchase from our website or our shop. Labor cost for repairs is $10+TX/10 minutes with a minimum repair time of 10 minutes.

In order to ensure that the items you receive are fully functional, all replicas, markers and electronic devices are tested prior to shipping. Pressure containers such as gas magazines are also tested for leakage. You can request that your order not be tested or manipulated prior to shipping while checking out, however we will not be able to offer our warranty on these items.

Articles must be used according to the manufacturer's and shop's recommendations, with appropriate accessories and within the parameters of normal usage. Blank firing (shooting without ammunition) or prolonged automatic fire for example puts unneccessary stress on replicas and invalidates the warranty. Pressurized containers such as gas magazines and bottles are sensitive items and are tested for leaks after purchase, but any subsequent leaks are not warrantied. Any part or accessory whose compatibility cannot be verified at the time of purchase is not warrantied, exchangable or reimbursable if subsequently found to be incompatible, including but not limited to magazines, optics, rails, adapters, motors, barrels etc.

Abnormal use voiding the warranty includes but is not exclusive to these examples:
- The use of poor quality ammunition other than polished and correctly sized BBs or paintballs
- The use of propane instead of Green Gas in an airsoft replica
- The use of CO2 instead of compressed air in an electronic Paintball marker
- Disassembly or attempted repair by any individual not officially authorized by Division XP
- The use of poor quality batteries with incorrect polarities or voltages beyond the manufacturer's recommendations

Additionally the warranty does not cover:
- Articles purchased for resale or rental
- Items that may be prematurely worn depending on usage such as hop-up units and other seals, motors, batteries, fuses etc...
- Damaged adjustment screws or levers that could have been forced beyond their normal range of operation
- Gas leaks in pressurized reservoirs.
- Any damage resulting from inapproprate use of the article through abuse, negligence or incompetence.

For warranty purposes any article that is not an airsoft/airgun pistol or rifle replica or paintball marker is considered to be an accessory, including grenade launchers and grenades and any items purchased either separately or included with the replica by the manufacturer.

Any external or cosmetic damage caused by the user or a third party after the item has been received is the responsibility of the user and does not fall under the shop or the manufacturer's warranty.

Terms and conditions may change without notice - 28th January 2017

Return Policy

No returns are accepted unless they fall under the warranty specified above. No item is refundable or exchangeable after an order has been completed. If your item malfunctions under the conditions specified in the warranty please contact us through our support form before attempting to return the item. Please note that while the parts and labour cost of repairing a malfunctioning item under warranty will be covered by Division XP, all insurance and shipping fees must be covered by the client to both send and receive the item. In the case of items received that do not correspond to the item ordered, Division XP will cover the cost of sending the correct replacement and the return of the incorrect item if required. In any case where a return is required, you must first contact us through our support form and receive a Return Merchandise Authorization number (RMA) that will need to be displayed very clearly on the outside of the parcel. Any parcel that is sent without this RMA visible will be refused and returned at your expense. Any returned items must be in their original packaging and including any parts or accessories supplied when originally purchased.

Privacy Policies

Any information you provide us, be it your name, e-mail or postal address will only be used for the required transaction in confidence and not provided to any third party without your prior consent. Any information exchanged is through a secure system to ensure the safety of your personal and financial information. If you have any questions about our policies please do not hesitate to contact us through our support form.

Contact Us

For any kind of question regarding shipping, cost, availability, repair, malfunction, warranty, etc you must contact us through our support form. To do so, you must have an existing account, along with your complete information filled. If you have a particular enquiry that does not fall under the above categories, you can e-mail us at info@divisionxp.com but be aware that any question asked by email regarding a matter that should have gone through our support form will not be followed up.